Clients expect hygienic procedures and professional treatment at beauty salons and cosmetic offices. To make sure they adhere to safety and hygiene regulations, these establishments are also routinely inspected behind the scenes.
It’s critical to know what inspectors look for and how to adhere to rules whether you manage or work in a salon. Being ready can help you prevent any business interruptions, from hygienic procedures to licensing requirements.
Being up to date on inspection protocols can mean the difference between running your business smoothly and risking fines. Being prepared guarantees that your salon will continue to be a reputable location for beauty and self-care.
Inspection Type | Key Points to Know |
Sanitary Inspection | Ensure cleanliness and proper waste disposal, disinfect tools, and maintain hygiene standards. |
Fire Safety Inspection | Check for fire extinguishers, emergency exits, and compliance with fire safety regulations. |
Licensing Inspection | Verify that all required licenses and permits are up to date and displayed as required. |
Health and Safety Inspection | Ensure staff follow safety protocols, use protective gear, and maintain a safe working environment. |
The most important things to be aware of when it comes to beauty salon or cosmetic office inspections are the health and safety standards that the inspectors will be looking for. These examinations make sure your salon complies with local laws, hygiene guidelines, and sterilization procedures. Being ready entails being aware of these specifications, keeping up-to-date records, and making sure your employees are always taught to adhere to best practices.
- Who is being inspected
- Types of inspections
- Rights of the head of the organization
- Who can come with an inspection
- Rospotrebnadzor
- Fire inspection and the Ministry of Emergency Situations
- Labor inspection
- FTS
- Roszdravnadzor
- Prosecutor"s Office
- Energy supervision
- FMS
- Consumer Rights Protection Society
- What the inspector is not entitled to do
- Fines and sanctions
- How the inspection ends
- How to appeal
- Practice – real examples
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Who is being inspected
Don’t assume that the inspectors won’t respect themselves by showing up if your tiny salon or manicure parlor is located in a quiet neighborhood. The location or size of the company are irrelevant to regulatory bodies, so always be ready to meet staff. Three years after a business is registered, regulatory authorities will pay it their first visit.
The Federal Law "On the protection of the rights of legal entities and individual entrepreneurs in the implementation of state control (supervision) and municipal control" from 26.12.2008 N 294-FZ governs all inspections, whether they are conducted by the prosecutor’s office or the sanitary and epidemiological station.
Types of inspections
Arranged. is scheduled ahead of time and recorded in the Russian Federation’s Prosecutor General’s Office register, which is accessible on the organization’s official website. By December 31st of the current year, the list for the following year is posted. carried out no more frequently than every three years.
All supervisory agencies that have a direct or indirect connection to the work of the organization under inspection, such as the Federal Tax Service, Rospotrebnadzor, and the Prosecutor’s Office, conduct a scheduled inspection of the salon. Below, we will look more closely at each of their respective activities.
Not planned. An impromptu examination that is conducted based on:
- Expiration of the period for eliminating violations identified as a result of the inspector"s previous visit;
- Receipt to state, regional and municipal control bodies of complaints about the work of a businessman related to causing harm to life and health;
The regulatory body does not initiate an unscheduled inspection; instead, one of the two previously mentioned reasons must be present. Furthermore, an agreement is reached with the prosecutor’s office regarding a visit arranged in response to grievances from staff members or customers. The organization undergoing inspection is notified of the event at least three days in advance, regardless of the type of inspection.
The arrival of employees of state, regional, or municipal supervision and control services is not communicated to the entrepreneur until a signal regarding a violation of consumer rights is received.
The Federal Tax Service, the Sanitary and Epidemiological Station, and other supervisory agencies that interact with consumers and keep an eye on their adherence to their rights may conduct an unannounced inspection. Federal Law No. 294-FZ, however, states that any of the services covered in this article may start it.
Test acquisition
Carrying out a transaction to verify that the business owner complies with all applicable laws, acts, and regulations. It is done on short notice and without prior notice, but it needs permission from the prosecutor’s office.
Typically, test purchases are made by Federal Tax Service or SES personnel. While other inspections are not denied this privilege, they hardly ever use it. An inspector can even register for the procedure in a nail salon and log any infractions that occur during it.
Rights of the head of the organization
Throughout the examination, the company’s leader or their designated representative is entitled to:
- Accompany the inspector throughout the inspection, give comments related to its subject;
- Receive information from the inspector that concerns the subject of the inspection of his organization;
- Familiarize himself with the intermediate and final results;
- Appeal the results;
Who can come with an inspection
Federal Law No. 294-FZ says that businesses can be controlled by a body that has a direct or indirect connection to particular areas of activity, but it does not list specific bodies that are allowed to conduct inspections.
The following is a list of inspectors for nail and beauty salons:
- Rospotrebnadzor;
- Fire inspection or Emergencies Ministry bodies
- Labor inspection;
- FTS – Federal Tax Service;
- Roszdravnadzor;
- Prosecutor"s office;
- Energonadzor;
- FMS – Federal Migration Service;
- Society for the Protection of Consumer Rights.
Rospotrebnadzor
Rospotrebnadzor’s area of expertise includes verifying:
- Documents for registration of an entrepreneur or legal entity;
- Validity period of medical books of employees;
- Consumer corner and everything related to the entrepreneur"s clients. This includes the correctness of price tags, price list, availability of a complaints book;
- Certificates of conformity for the products, equipment and tools used;
- Shelf life of products;
- Rules for processing, sterilization and storage of tools.
All about getting ready for an inspection by Rospotrebnadzor:
Fire inspection and the Ministry of Emergency Situations
- Fire safety instructions in public, utility and storage areas;
- Availability of a color evacuation plan in A3 format;
- Schedule of fire safety briefings;
- Availability of appropriate color stickers in places where fire extinguishers are stored;
- A sticker with the phone number of the person responsible for fire safety;
Labor inspection
This body’s inspections pertain to the businessman’s adherence to the Russian Federation’s Labor Law.
Workers who submit service requests to salon owners:
- Cash documents on payment of wages, statements and acts;
- Staffing schedule with a description of all personnel units, their salaries and bonuses and the total monthly wage fund;
- Timesheet and overtime. It is important for an entrepreneur to remember that employees working on weekends and holidays require double payment. Inspectors will definitely pay attention to this;
- Vacation schedule indicating all employees listed;
- Conclusions on medical examinations of employees whose position requires them to undergo a medical examination.
FTS
The Federal Tax Service’s employees do not have a set list of documents they need to request during an event, so the business owner needs to be prepared to provide any financial records they may need:
- Tax accounting registers;
- Primary accounting documents;
- Agreements with suppliers and contractors;
- Agreements with employees;
- Acts, payment orders;
- Books of accounting of expenses and income;
- Sick leave certificates.
The ability to request documents on the payment of maternity benefits, constituent documents, insurance premiums, and other matters is granted to tax authorities in addition to those on the list. The tax service starts to focus on everything having to do with money, taxes, and deductions.
To find infractions in the administration of cash discipline, the Tax Service is permitted to conduct test purchases.
Roszdravnadzor
The inspection by this body focuses on individuals who offer medical services, such as treating foot conditions during a pedicure.
Inspectors could ask for:
- A license to carry out medical activities. Medical activities are understood to mean procedures carried out by an invasive method, that is, with penetration through natural barriers – skin, mucous membrane.
- Documents on the education of employees providing medical services;
- The technology for carrying out a specific procedure, to monitor its compliance with standards and technology;
- Registration and license for the products used in the course of medical procedures;
Manicurists should carry personal protective equipment. Learn about the various risks in a salon and how to avoid them.
Prosecutor"s Office
- Compliance with the rules for importing cosmetics, the presence of accompanying documentation;
- Foreign citizens have a work permit in the Russian Federation;
- Licensing and control of certificates of employees providing medical services;
- Checking advertisements on street stands;
- Permission to use the premises for commercial purposes and its compliance with commercial real estate requirements;
- Safety of personal data in a digital database;
- Legality of connection to power grids;
- Legality of employee registration.
Stated differently, the prosecutor’s office possesses the authority to examine any aspect of the company that could be relevant to additional inspections and services.
Energy supervision
- Confirmation of the legality of connection to power grids. If the premises are rented, the one who pays for utilities – the tenant or the landlord – will be held responsible;
- Correctness and safety of the location of electrical appliances;
- Safety of the procedure carried out using electrical appliances.
FMS
The Federal Migration Service, also known as the FMS, is in charge of overseeing foreign nationals who enter the Russian Federation. The manager or his representative needs to get ready before visiting the migration service.
- Constituent documentation;
- Certificate of registration of an entrepreneur or legal entity. persons;
- Permission to employ foreign workers, if any;
- List of foreign workers and work contracts concluded with them;
- Notification of the Federal Migration Service of Russia on the involvement of foreign citizens in the work process.
Employees of nail salons and beauty salons show legitimate passports along with official work permits.
Consumer Rights Protection Society
Individuals posing as employees of this company are not permitted to request accounting records, verify an employee’s credentials, or enter areas meant for staff members.
They are only there to examine the "Consumer Corner," which ought to have the following items:
- The latest version of the Law on the Protection of Consumer Rights;
- Certificate of registration of an entrepreneur or legal entity;
- Complaints book;
- Information on goods and services provided in the salon.
Following the inspection, the company representative prepares a report and sends it to the prosecutor’s office, the ministry of emergency situations, or Rospotrebnadzor.
Here is more information about safeguarding customers’ rights in beauty salons:
What the inspector is not entitled to do
- Check compliance with requirements and orders that are not within their authority. For example, the sanitary and epidemiological station does not have the right to request information on the employment of employees. This clause does not apply to employees of the prosecutor"s office.
- Be guided by the requirements of the law that have lost force;
- Conduct an inspection if the manager or his appointed deputy is absent from the workplace. This rule applies to all types of inspections, except for test purchases;
- Use the information obtained during the inspection;
- Carry out an inspection longer than required by law;
- Demand information about the work from the inspected person before the inspection day.
Fines and sanctions
In the event that the salon inspection reveals violations, the businessman faces penalties whose degree is determined by the institution’s legal structure (individual entrepreneur or legal entity) and the gravity of the infraction. Generally speaking, entrepreneurs face administrative fines, unless there are specific circumstances outlined in the Russian Federation’s Criminal Code.
The Russian Federation’s Code of Administrative Offenses contains a comprehensive list of sanctions.
The most frequent infractions are:
- Violation of the Federal Law "On Personal Data" dated 27.07.2006 N 152-FZ – a fine of up to 100 thousand rubles. For example, illegal distribution of SMS messages about current promotions of the salon may fall under the sanction;
- Violation of the requirements established by SanPiN, for individual entrepreneurs will entail a fine of 500 to 1000 rubles, for legal entities. persons from 10 to 20 thousand. In addition, as an additional measure, suspension of work for up to 90 days is applied – Article 6.3 of the Code of Administrative Offenses of the Russian Federation;
- Violation of the procedure for working with cash and the procedure for conducting cash transactions provides for a fine of 40 to 50 thousand – Art. 15.1 of the Code of Administrative Offenses of the Russian Federation;
- Violation of fire safety rules will cost individual entrepreneurs from 6 to 15 thousand, legal entities will be forced to pay a fine of 150 to 200 thousand;
- Violation of the licensing law applies to salons providing medical services, for example, treating foot diseases. Under Article 14.1 of the Code of Administrative Offenses of the Russian Federation, a fine of 40 to 50 minimum wages is imposed, if this activity did not cause harm to human life and health. If this happened, liability will be imposed in accordance with the Criminal Code of the Russian Federation – a fine of up to 300 thousand or restriction of freedom for a period of six months.
The offender receives an order outlining the nature of the violations and precise deadlines for their eradication, in addition to punishment in line with the Russian Federation’s Code of Administrative Offenses. The supervisory organization is entitled to conduct a follow-up inspection during this time and to keep an eye on how violations are being corrected.
How the inspection ends
No inspection by any of the aforementioned bodies may take longer than twenty days. Following the event, the salon’s director:
- No later than 10 days after the end receives a report reflecting all detected violations or indicating their absence;
- Signs on each of the two copies of the report, thereby confirming his agreement with the facts stated by the employee of the inspection organization. If the businessman has objections, he personally writes “I do not agree” directly on the report and signs it;
- The result of the inspection is recorded in the control log, which the entrepreneur must have. If there is no log, this fact is entered in the report.
How to appeal
If an inspected entrepreneur wishes to appeal the inspection’s outcome based solely on internal disagreement, there must be substantial grounds for doing so, such as flagrant violations by the inspection body:
- The salon manager was not notified of the upcoming inspection, as required by law – 3 days in advance for scheduled and 24 hours in advance for unscheduled inspector visits;
- The inspection duration exceeded 20 days;
- The head of the inspection authority did not approve the inspection;
- The salon owner was not issued or was issued late the act on the results.
You have the option to file objections in other situations, but there is no guarantee that the dispute will be resolved to your satisfaction. The entrepreneur has the right to report his objections if the inspection reveals at least one of the listed violations.
Appealing the results is possible:
- Out of court – an objection with a detailed explanation is submitted to the organization that carried out the inspection or to a higher authority. If it is confirmed that the inspector violated the rules, the results will be considered invalid;
- In court with a statement to the district or arbitration court. This option is more effective, but the investigation may last several months. To obtain a satisfactory result, the entrepreneur is recommended to contact a lawyer.
Practice – real examples
- Prosecutor"s office employees arrived at a Yekaterinburg salon that provides, among other things, cosmetology services. It turned out that medical services were provided without a license. The enterprise was closed at the request of the inspection authority;
- In Moscow, SES employees found a whole list of violations in one of the salons, including violation of the rules and deadlines for undergoing a medical examination, violation of the rules for processing pedicure baths and non-compliance with the technology for diluting disinfectant solutions. Fine of 86 thousand.
- Saratov employees of Rospotrebnadzor found a violation of consumer rights in the work of one of the salons. The contract for the provision of services contained clauses that infringed on the client. The owners were fined 100 rubles;
- The owners of a salon in Naberezhnye Chelny decided that laser hair removal is not a medical procedure and could not provide documents confirming the right to carry it out. They could not get away with a fine – the case was transferred to court.
Respecting the laws and obeying their requirements is the best way to avoid being afraid when the inspector shows up. Have you ever been the subject of an inspection by the SES, the tax office, or another authority? Please elaborate in the comments section.
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4 comments on “What you need to know about inspections of a beauty salon or beauty salon”
Tatiana
Greetings for the evening.Does a self-employed hairdresser have to possess certificates for the sterilizers, hair dryers, and other tools they use?
Editorial staff
Tatiana, good afternoon! Yes, all used goods, equipment, and gadgets offering household services must have certificates attesting to their safety for use on Russian Federation territory, regardless of their legal standing.
Natalia
Is it a breach of Rospotrebnadzor’s duties if they show up on a hygienic day, in response to a complaint, without prior notice, and discover some infractions?
Editorial
Hi, Natalia! In the event that Rospotrebnadzor responded to the complaint, this kind of inspection is not planned. An unexpected inspection is announced to the business owner 24 hours in advance; however, Rospotrebnadzor reserves the right to withhold notice of the visit if the visit was necessitated by grave violations that endanger public health and safety. It is also not prohibited by any laws or acts for them to perform an inspection on a day when they are not in the office. You have the right to contest the inspection’s findings in court or before Rospotrebnadzor’s chief if you disagree with them. We went into greater detail about how to challenge a Rospotrebnadzor inspection in our writing.
Upholding a high standard of hygiene and security in beauty salons and cosmetic offices requires routine inspections. These checks guarantee that processes are carried out in a secure setting, shielding employees and clients from any health hazards. Salon owners can stay compliant and steer clear of problems by being aware of what to anticipate during these inspections.
Focusing on crucial practices such as maintaining precise documentation, adhering to hygienic guidelines, and making sure all equipment is adequately sterilized are essential. You can avoid fines and business disruptions by routinely reviewing local regulations and ensuring that your salon or office satisfies the necessary standards.
You can establish a secure and friendly environment for your clients and foster trust and loyalty by remaining proactive and knowledgeable. Although inspections can be frightening at first, they can be an important tool in keeping a reputable and successful beauty business if you prepare properly.